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100% Successful Management - The Ten Winning Behaviours*
Management is all about being the one who facilitates business
or organisational success. Delivering the required results. It
can be daunting, yet with these ten simple ideas, it might not
be the impossible challenge...
Business is...
3 Keys to Building a Winning Customer Service Strategy
How will you meet and exceed your customer's expectations and keep them coming back and spending throughout 2003?
January is a time for resolutions to be made. It is also a month when resolutions are broken. Did you make a resolution to eat...
Auto Loans : Top 5 Tips For The Best Rate
You've got your eye on that shiny new Lexus - okay, maybe it's a Kia, but it's perfect and you want it to be yours, all yours - as soon as possible. At the same time, you certainly don't want to be saddled with paying nearly double the car's value...
Cellular Number Portability
Industry changes are on the horizon for cellular industry. The FCC has ruled that customers can change carriers (cellular providers) and maintain their existing cellular number. In the past individuals have been forced to make decisions ...
Do Yourself A Favor: Provide Outstanding Customer Service!
Your customers are your business. Without them, life would be very difficult. The best way to keep your customers, and get new ones, is to provide outstanding customer service.
Any contact with a customer provides fertile ground for giving...
Finding A Manager
A very important person on your successful team is your manager.
Finding a good, responsible and reputable manager is not an easy
task. If you don't already have a manager, you may not need one.
Experience proves, however, that you can only go so...
How Reliable are Cell Phones
Cellular phones and pagers are part of the "now" generation, instant contact, anywhere at any time. People are looking for convenience, comfort and security. The question is how instantaneous and reliable is the contact?
Talking with someone...
Investor Guide to Financial Health
Step 1: Spend less than you earn Perhaps the simplest financial concept is the toughest for us to conquer- spend less than you earn. After paying your living expenses (bills, loan and mortgage payments, cost of food, charitable contributions, taxes,...
Planning for Moving House
If you have just bought or are considering buying a new home,
then you will also need to plan the process of moving home.
While there are many things that you have to remember, planning
them in advance will make the whole move easier and...
Protect Your Most Important Asset
The body automatically functions, and we automatically take it for granted! We expect our body to keep going and not complain, however much we abuse it. But it does complain, with headaches, backache, indigestion, colds, skin rashes: just a few...
"Remember the Brakes….!"
"Remember the brakes…!" that’s what my father always reminds me whenever I go out for a ride on my Yamaha motorcycle. And I always reply with a smile and a shrug. I thought my father must probably think that most motorcycle accidents are the result...
Telephone Technology
Today's technology can be very intimidating. Even the best technology is only as good as it's implementation. You need a qualified vendor to explain what "new" technologies are and how they can help your business. A good vendor can also help explain...
Ten Ways To Improve Your Customer Service
Here's some simple yet POWERFUL ideas on how to improve your customer service. Nothing can do more for a business than having "happy customers".
1. Stay in contact with customers on a regular basis. Offer them a free e-zine subscription. Ask...
Top 7 Lucrative Paper Businesses You Can Run
Why not run a lucrative paper business? Paper businesses do not
require large investments of capital for expensive equipment,
inventory, and buildings. Many paper businesses can be run
from your own home. A paper business is a business that...
What’s Your IQ on Basic PC Phone (VoIP) Knowledge
Short T/F quiz
1. T / F You can save a significant amount of money using VoIP rather than traditional telephone/cell phone calling methods.
2. T / F The minimum requirement for VoIP is a broadband (high speed) connection.
3. T / F VoIP...
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5 Tips for Maximizing Your Wireless Phone Savings
Here are a few tips for making sure you get the best deals when shopping for wireless services for your company.
1. Wireless services remain unregulated, so the buyer who is the best at negotiation wins the best rates.
2. Don't be afraid to ask for ALL the plans offered by a wireless company. Many times they do not publicize every plan that is available, especially the best deals. Promotions are not always advertised either!
3. Beware of pager protection and cellular insurance, especially if you have a group of pagers/phones. For the cost of the insurance you are paying per pager/phone in a group, you can purchase a new one (or more than one!) each month.
4. If you are
paying for long distance and roaming charges on your wireless services, call your provider today. Most carriers offer plans with nationwide calling with NO long distance or roaming charges applied.
5. Keep in mind that wireless equipment is specific to each provider. Phones are programmed to be used with one carrier only. With this in mind, be sure that you include new handset costs as an expense item when reviewing rates and plans from alternate providers.
About the Author
Karen Thatcher is President and CEO of TelCon Associates, a a 32 yr old telecom cost-reduction and management firm. For free and helpful tools to help reduce your telecom expenses, visit www.telconassociates.com
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